Baggage Policy
Baggage Allowances
I. CHECKED BAGGAGE
Thai Vietjet’s baggage policy applies exclusively to flights operated by Thai Vietjet. If your itinerary includes flights operated by other carriers, their specific baggage rules will apply for those segments.
For Thai Vietjet flights:
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SkyBoss fares include 30 kg of checked baggage.
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Deluxe fares include 20 kg of checked baggage.
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Eco fares do not include checked baggage allowance by default.
To protect your belongings during travel, we highly recommend packing your items in sturdy, travel-friendly luggage. This helps minimize the risk of damage during handling and transport.
For easier identification, personalize your bags with name tags or stickers. Including your contact information on the tag can help you recover your baggage quickly in case of any mix-ups after landing.
Please avoid placing fragile, perishable, valuable, or essential personal items in your checked baggage to prevent potential loss or damage. For safety and peace of mind, always carry such items with you in your hand luggage.
II. Carry-On Baggage Policy
Each passenger is allowetwo (2) piecesd of carry-on baggage:
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1 Cabin Bag
Must not exceed 56cm (H) x 36cm (W) x 23cm (D) and must fit in the overhead compartment. -
1 Small Personal Item
Such as a laptop bag, handbag, or small backpack, which must fit under the seat in front of you.
Total combined weight must not exceed 7 kg.
2. Standard Checked Baggage
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Each checked bag must not exceed 119cm x 119cm x 81cm in size.
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Maximum weight per bag: 32 kg.
3. Oversized Checked Baggage
Any item exceeding standard checked baggage size is considered oversized baggage. The maximum allowed size is 203 cm (length + width + height) and must not exceed 32 kg per item.
Golf Club Sets: A golf club set with total dimensions (Length + Width + Height) not exceeding 203 cm is considered standard checked baggage.
Pre-booking Oversized Baggage Package: Passengers who pre-book the oversized baggage package service are permitted to check in baggage up to the weight limit associated with their purchased package. This includes one oversized baggage piece per passenger, per package.
Maximum Allowance: Each passenger is allowed to check in a maximum of 2 oversized baggage pieces per flight sector.
Additional Oversized Baggage: Passengers who have pre-booked oversized baggage but need to check additional pieces will need to pay the "Airport-rate’s Oversized Baggage Handling Fee" for the second piece at the check-in counter.
Incorrect Oversized Baggage Dimensions: In the event that a passenger has purchased an oversized baggage package, but their baggage does not meet the required dimensions or type as per the regulations, it will be treated as standard checked baggage. Please note that the oversized baggage fee will not be refunded in such cases.
3.1 Accepted Sports Equipment (Oversized Baggage)
| Sport Equipment | Equipment Acceptable Conditions |
|---|---|
|
Golf Set |
|
| Surfboard |
|
| Bicycle |
|
| Scuba Diving |
Size: The dimensions should not exceed (Height x Width x Depth/Length) 203 CM. Weight: A number of pieces are allowed, with a total weight not exceeding the pre-booked weight allowance or the airport rate. Each piece must not exceed 32 kg. A diving equipment set includes a diving suit, snorkel, a pair of fins, and a diving mask. Hazardous items (e.g., pressure gauges, diving tanks, etc.) must be packed in an approved carrying bag along with:
|
| SKI / Snowboard Equipment |
|
Diving Equipment & Diving Tanks:
- Please note that prior approval from the Duty Officer is required before accepting for transport.
- High-intensity diving lights and regular handheld diving flashlights (flashlights) containing lead-acid rechargeable batteries, whether leak-proof or non-leak-proof, will not be accepted on our flights as checked baggage or carry-on baggage as they fall under the Dangerous Goods Regulations.
- DO NOT contain compressed air, and the tank valve must be fully open. Otherwise, the tank will be considered a hazardous item and will be prohibited.
3.2 Large Musical Instruments
Passengers can choose to purchase an oversized baggage package to check in large musical instruments OR purchase an additional seat to bring the instrument on board.
Size: The dimensions should not exceed (Height x Width x Depth/Length) 203 CM.
Weight: A number of pieces are allowed, with a total weight not exceeding the pre-booked weight allowance or the airport rate. Each piece must not exceed 32 kg.
It must be packed in a hard case or box.
In the case of purchasing an additional seat** to bring the instrument on board, the size must not exceed 165 x 44 x 66 cm, and the weight must not exceed 75 kg.
**To book an additional seat, please contact us.
Examples of large musical instruments:
- Cello
- Guitar
- Bass
- Drums, etc.
3.3 Accepted Bulky Items
Accepted items include:
TVs, electronics, computers, crafts, etc.
- Must be in original manufacturer’s packaging or similar protective container.
- Requires a “Limited Release Tag” and Fragile label.
Max size: 203 cm (L+W+H)
Max weight: 32 kg
4. Prohibited Items (Carry-on or Checked)
We reserve the right to refuse the transport of any carry-on baggage that includes:
- Items not packed in bags or containers suitable for safe transport.
- Objects that may endanger the aircraft, passengers, or crew, including those classified under ICAO and IATA Dangerous Goods Regulations and the airline’s conditions of carriage.
- Items prohibited by law or government regulation of the departure, arrival, or transit country.
- Luggage that is unsuitable due to weight, size, shape, or appearance.
- Fragile or perishable items.
- Live animals or remains of humans or animals unless properly packed in vacuum-sealed containers with a death certificate and health clearance.
- Strong-smelling foods such as durian, jackfruit, fish sauce, etc.
- Fresh or frozen seafood or meats may only be accepted as checked baggage if securely packed in foam or cold boxes containing dry or non-perishable food items. Approval must be obtained from the airline upon inspection. Refusal to comply may result in denial of baggage acceptance.
- Firearms, weapons, explosives, flammable or non-flammable gases (e.g., aerosol cans, butane gas, refillable lighters), cryogenic liquids (e.g., nitrogen tanks), flammable liquids (e.g., paint, solvents), flammable solids (e.g., matches), organic peroxides, toxic substances, infectious agents, radioactive materials, corrosives (e.g., mercury, acids), oxidizers, and magnetic substances.
- Weapons such as antique pistols, swords, knives, electric batons, pepper spray, tear gas guns, rubber bullet guns, laser guns, nail guns, fireworks, or any similar items.
- Items containing air or gas (e.g., footballs, beach balls, bicycle tires) must be deflated prior to transport.
5. Items Not Recommended for Checked Baggage
You must not include the following valuables in checked baggage. Doing so is at your own risk, and the airline shall not be liable:
- Cash, jewelry, silverware, computers, electronic devices, negotiable instruments, securities, valuable documents, business documents, passports, or identification cards.
- If such items must be checked, passengers must sign a limited liability release form at the check-in counter, agreeing to waive all claims against the airline.
6. Security Search Rights
For safety and security reasons, the airline may conduct searches or scans of you and your baggage. We reserve the right to inspect your baggage without your presence if deemed necessary. If you refuse such inspections, the airline may deny boarding to you and your baggage. The airline is not liable for any damages caused by such inspections unless due to our own fault or negligence.
7. Checked Baggage
Upon check-in, your baggage will be tagged and processed by the airline. Each checked item must be labeled with your name or identification. Checked baggage is usually transported on the same flight; however, the airline may carry it on a separate flight for safety, security, or operational reasons. If this occurs, we will return the baggage to you within a reasonable timeframe upon arrival (unless customs requires you to collect it in person).
8.Baggage Claim
Passengers must collect checked baggage promptly upon arrival. Unclaimed baggage may be stored and incur storage fees. After 60 days, uncollected baggage may be disposed of without liability. Perishable goods may be disposed of sooner.
Only passengers with a valid baggage tag may claim their baggage. Without a tag, proof of ownership must be provided.
Accepting baggage without reporting any issues is considered proof that it was received in good condition and as per the contract of carriage.
Above information was updated on Sep 09 2021.